Privacy policy

This Privacy Policy (the “Policy”) describes the collection and use of your personal and non-personal information by Odwalla® in connection with your access and use of drinkodwalla.com (the “Website”). We use data to deliver a valuable experience and strive to be transparent about its use. This Privacy Policy describes how J Odwalla® (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our Website. By accessing or using this Site, you agree to the terms of this Policy as well as our Terms of Service.

We recommend that you read this section carefully, as it contains relevant information regarding the collection and treatment of Information you provide while interacting with the Website.

I.    INFORMATION COLLECTED

Odwalla® collects data directly and indirectly from consumers. In the preceding 12 months, we have collected the following categories of personal information:

•    Contact Information: Name, mailing address, phone number, email address.
•    Identifiers: Name, email address, postal address, unique device identifier.
•    Personal Information as defined by Cal. Civ. Code § 1798.80(e): Name, address, telephone number.
•    Commercial Information: Records of products or services purchased, obtained, or considered; other purchasing or consuming histories or tendencies conveyed via email or other methods.
•    Internet or Electronic Network Activity: Browsing history, IP address, cookie or pixel IDs, search history, hardware and software information.
•    Geolocation Information: General location data.
•    Inferences Drawn from Other Personal Information: Interests, preferences to create a profile.

Odwalla® may use analytic and reporting technologies to record additional non-personal information, such as browser type, URL of previous websites visited, internet service provider, operating system, domain names, click patterns, and access times. Your use of the Website and your disclosure of information to Odwalla® constitutes your consent to Odwalla’s collection and use of that information as described in this Policy.

Your use of the Website and your disclosure of information to Odwalla® constitutes your consent to Odwalla’s collection and use of that information as described in this Policy.

II.    LEGAL BASES FOR COLLECTING AND USING PERSONAL INFORMATION

Odwalla® collects and processes personal information based on the following legal grounds:

•    Fulfilling Transactions: Delivering product details or providing customer service. 
•    Providing Features: To personalize your experience and remember preferences.
•    Security and Fraud Prevention: To protect against unauthorized access, fraud, or other misuse.
•    Legal Compliance: To comply with legal or regulatory obligations.
•    Consent: In certain cases, Odwalla® may collect and use your personal information based on your clear and affirmative consent. You have the right to withdraw your consent at any time.
•    Contractual Necessity: In certain cases, we need to process your data to fulfill a contractual agreement with you. This may involve processing your payment information, name, and address to complete a purchase or deliver a service.
•    Legitimate Interests: We may also process your data based on our legitimate interests, provided these interests do not outweigh your fundamental rights and freedoms. Examples of legitimate interests include fraud prevention, direct marketing (with proper consent mechanisms for email marketing) or improving our services. We will always conduct a balancing test to ensure your privacy rights are protected.

III.    DATA COLLECTION SOURCES

Odwalla® collects personal information from various sources, including:

•    Directly from You: When you interact with the Website or contact us.
•    Your Device and Browsing Activity: With your consent, Odwalla® may collect browsing history, device information, and interaction data.
•    Third-Party Sources: Odwalla® may receive personal data from marketing partners, advertising networks, authorized distributors, and social media platforms.

External Links 

We offer links to websites you might find helpful, run by other companies (we call these "Third-Party Sites"). We are not responsible for their privacy practices or their collection, use, disclosure, or retention of information. These websites may contain privacy policies that differ from this Policy.  Always check the privacy policy of any Third-Party Site before clicking through.

IV.    USE OF INFORMATION BY ODWALLA®

Odwalla® uses your personal information primarily for its own internal purposes, such as:

•    To provide and improve our Website
•    To personalize your experience
•    To communicate with you
•    To fulfill your requests
•    To send you marketing and promotional communications (with your consent)
•    To analyze how you use our Services and improve the functionality and content of our Website
•    To comply with legal obligations

Odwalla® products are sold through authorized distributors. Any purchases made outside of these channels are not covered by this Policy.

V.    PROTECTION OF INFORMATION

Odwalla® follows industry standards to protect personal information. However, no method of data transmission over the Internet is 100% secure. While Odwalla® implements appropriate safeguards, absolute security cannot be guaranteed.

Odwalla® is not responsible for the actions or omissions of third parties (including but not limited to third parties who access or attempt to access your personal information without Odwalla’s consent and authorization). Odwalla® is not liable or responsible for any disclosure of information due to errors in transmission, unauthorized third-party access (such as hacking), other acts of third parties, or acts or omissions beyond Odwalla’s reasonable control.

VI.    DISCLOSURE OF INFORMATION TO THIRD PARTIES

Odwalla® will not sell your personal information to third parties. However, Odwalla® may disclose your personal information in the following circumstances:

•    Affiliates and/or Subsidiaries: Information may be shared with such companies for marketing and business purposes.
•    Business Partners: Odwalla® may share data with authorized distributors and service partners.
•    Marketing Partners: Personal information may be shared with third-party advertising and marketing service providers.
•    Legal and Regulatory Compliance: Odwalla® may disclose personal information as required by law, such as in response to subpoenas or court orders.
•    Business Transfers: If Odwalla® is merged, acquired, or undergoes a reorganization, personal data may be transferred.
•    Non-Personal Data Sharing: Aggregated, non-personal data may be shared with third parties.
•    Service Providers: We may share information with third-party service providers who help us operate our services, host our Website, communicate with you, analyze, and improve our online services, and detect and prevent fraud or misuse. We will only disclose your personal information to these providers for the purpose of providing services directly related to the purpose of the service provider relationship, in keeping with their contractual obligations to us.
•    Other Third Parties (with your consent): We may share information with your consent, such as with your authorized agent.


VII.    CONNECTIONS WITH SOCIAL NETWORKING SITES

If you choose to interact or sign up for our information through platforms like Facebook, TikTok, Twitter, or Instagram (each a "Social Networking Site"), we might access certain information that you have provided to that platform. This could include your name, email address, device details, and other details you have made public or allowed that platform to share, such as your likes, interests, feedback, preferences as well as information such as your phone number, age, or transaction history. The specific information we access depends on your privacy settings on that Social Networking Site.  

Any interactions with us on a Social Networking Site are public.  Please do not include any sensitive, confidential, or financial information when communicating with us online.

VIII.    COOKIES AND TRACKING TECHNOLOGIES


We collect information automatically either using cookies, pixels, and similar technologies. Cookies are small data files stored on your device that help us understand how you use our Website and enhance your experience, including by delivering advertising specific to your interests. By using our Website, you consent to our use of cookies and similar tracking technologies to monitor and analyze website behavior. 
Types of Cookies We Use
•    Functional Cookies
•    Analytics Cookies
•    Marketing Cookies
•    Flash Cookies


Managing Cookies
You can also manage your cookie preferences through your browser settings.  You can also visit the Digital Advertising Alliance Opt Out Page, Network Advertising Initiative Opt Out Page, and TrustArc Preference Manager to opt out of targeted advertising and you may manage your preferences by adjusting the privacy settings on your mobile device (e.g., “Limit Ad Tracking” on iOS or “Opt out of Ads Personalization” on Android).  


IX.    INTERNATIONAL USERS


The Website that links to this Policy is intended for users in the United States. If you choose to provide Odwalla® with your information, you consent to the transfer, storage, and processing of that information on our servers located in the United States and/or around the world. The information collected by Odwalla® may be subject to international and U.S. state and federal law.
If you are accessing our Website from outside the United States, please be advised that you are transferring your personal information to us in the United States, where data protection and privacy laws may be different from the laws of your country. By using our Website, you consent to the transfer and use of your personal information in accordance with this Privacy Policy.


X.    CROSS-BORDER TRANSFERS OF PERSONAL DATA


Odwalla® may transfer your personal information to servers located outside of your country of residence. These transfers may be to countries that do not have the same data protection laws as your own. However, we will take steps to ensure that your personal information receives an equivalent level of protection in accordance with this Policy and applicable law.
Here are the specific safeguards we rely on for international data transfers:
•    Standard Contractual Clauses (SCCs): We may use Standard Contractual Clauses approved by a relevant data protection regulator. These are legally binding agreements that set out specific data protection obligations for both us and any recipient of your information. You can request information about our SCCs by contacting us at hello@odwalladrinks.com.
•    Adequacy Decisions: Odwalla® may transfer your data to countries that have been deemed to provide adequate protection for personal information by a relevant data protection regulator (e.g., an adequacy decision).
•    Other Safeguards: In some cases, we may use other appropriate safeguards, such as encryption or pseudonymization of your personal information, to increase protection.


XI.    YOUR DATA RIGHTS


•    Right to Know: You have the right to know what personal information we collect, use, and disclose about you. You can also request the categories of sources from which we collect your personal information, the “business” purpose/s for which we use your personal information, and the “categories” of third parties with whom we share your personal information.
•    Right to Opt-Out: You have the right to opt-out of the sale or share your personal information.
•    Right to Delete: You have the right to request that we delete your personal information. In some instances, we may not be able to honor your request, such as when an exception applies or if we cannot verify your identity.
•    Right to Correct: You have the right to correct inaccurate personal information that Odwalla® has about you.
•    Right of Non-Discrimination: You have the right not to be discriminated against for exercising your rights.
•    Personalized Advertising Opt-out: You have the right to opt out of the sale of your personal data and its use for targeted advertising. This means you can control whether we can use your information to show you ads tailored to your interests and browsing habits. You can choose to opt out of personalized advertising entirely, or you may be able to manage your preferences for different categories of advertising.
•    Right to Opt-Out for the Purposes of Profiling for Decisions That Produce Legal or Similarly Significant Effects: You have the right to opt out of automated profiling that produces legal or similarly significant effects concerning you. This means you can control whether companies use your personal data to make automated decisions that could significantly impact your life.
How to Exercise Your Rights
You can exercise your rights by submitting a verifiable consumer request to us through one of the following methods:
•    Email: hello@odwalladrinks.com 
We will verify your request before responding. You may also designate an authorized agent to submit requests on your behalf.
Appeal of Consumer Rights 
While we strive to fulfill your requests there may be situations where legal limitations prevent us from doing so, such as when there is an inability to validate the request or validate the authority of an agent, or if an exception otherwise applies. If we deny your request, we will explain why and outline your right to appeal. 


XII.    DATA RETENTION & DELETION


Odwalla® will retain your personal information for as long as necessary to provide you with the services, comply with our legal obligations, resolve disputes, and enforce our agreements.


XIII.    CHANGES TO OUR PRIVACY POLICY


We may update this Policy due to legal changes, updates to our services, or business needs. We will notify you through service or email of significant changes. Review the updated policy on this page, and by continuing to use our services after the update, you agree to the new terms. If you disagree, you can discontinue usage of our Site.


XIV.    CONTACT US

If you have any questions or concerns about this Policy or our data practices, please contact us at hello@odwalladrinks.com

XV.    REVISIONS

At the date of this Policy, there are no previous versions.
Last Updated: 7/17/2025